Service you notice in daily life — stable operation, better efficiency and longer lifespan

A heat pump that “just runs” is easy to forget — until something starts acting up. Problems often creep in: slightly weaker heat, higher electricity use, more defrost cycles, unusual noises or hot water not lasting like it used to. Timely service can often prevent breakdowns, maintain efficiency and extend the system’s lifespan.

We help homeowners and businesses in the Falkenberg municipality with heat‑pump service — both for planned checkups and when something already feels “off”. We service and troubleshoot air‑to‑air, air‑to‑water and geothermal systems, always focusing on the whole picture: not just the pump itself, but how the surrounding system is doing. That’s often where the real causes are — flows, pressure, bleeding, settings and how the system is sized and balanced.

Good service isn’t just a quick check; it’s about understanding operating values and adjusting so the pump runs efficiently. We check relevant parameters, review defrosting, sensors, circulation, filters (where applicable), condensate handling and visible connections. For air‑to‑water and geothermal we also look at how the heating system delivers heat in the home — e.g., whether supply temperature is reasonable and whether radiators/underfloor heating get proper flow.

Afterwards you get a clear picture of what’s good, what should be addressed and which settings will make the biggest difference going forward. The goal is a system that feels reliable, quieter and more economical — and fewer “unnecessary” failures in mid‑winter.

Contact us about heat pump service

Need heat pump service in Falkenberg municipality? Call us or use the form and we’ll get back to you.

Planeterra Installation AB
Org. no.: 559459-7543
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Common questions about heat pump service

How often should a heat pump be serviced?

It depends on the type of heat pump, how much it runs and the environment it’s in, but as a rule of thumb it’s wise to do a checkup regularly — especially if you want to maintain efficiency and avoid unexpected stops.

Many wait until something breaks, but then the fix is often more expensive and urgent. Service catches issues that quietly reduce performance: dirty filters, incorrect operating values, air in the system, poor flow or early defrost problems.

If you’ve noticed changes in heat, noise or consumption, that’s a clear sign to book service.

We’re happy to help you find a reasonable cadence based on your system and usage.

What’s included in a heat‑pump service?

A proper service is both inspection and analysis. We look at operating values, function and wear — and evaluate it against how the system actually delivers heat and hot water in daily life.

Exact content depends on whether it’s air‑to‑air, air‑to‑water or geothermal, but often includes checking defrosting/outdoor unit (where applicable), filters and airflow, sensors and temperatures, and a review of settings.

For water‑based systems we also check pressure, bleeding and circulation, and how supply/return behave. Sometimes adjustments (balancing) deliver the most immediate benefit.

After service you should get clear feedback: what’s good, what should be done and why.

Can service reduce electricity consumption?

Yes — and it’s quite common. A heat pump that isn’t optimally set or runs under poor conditions can lose a lot of efficiency without obvious signs beyond the power bill.

Dirt, incorrect flows, air in the system or unnecessarily high supply temperatures make the pump work harder than needed. That increases consumption and wear, and can also trigger unnecessary electric backup (especially in air‑to‑water/geothermal).

During service we can often identify “energy leaks” and adjust settings for smoother operation. The goal isn’t to save power at the expense of comfort — it’s to get both good heat and better economy.

You’ll also get advice on how to operate the system smartly in daily life.

What signs indicate the heat pump needs service?

Typical signs are uneven heat in the home, hot water running out faster than before, more noise, or more defrost cycles and longer run times without it feeling warmer.

Another clear sign is higher electricity use without changes in habits. In water‑based systems, dropping pressure, repeated need for bleeding or “cold” radiators/underfloor zones can also be signals.

Sometimes it shows up as alarm codes or the pump stopping/starting more often than normal. In those cases, it’s especially important to troubleshoot methodically instead of just “resetting” the problem.

If you’re unsure, describe what you notice and when it started — and we’ll help you choose the right approach.

What can I do myself before you come?

For air‑to‑air heat pumps you can often do a lot by cleaning or replacing filters per the manual and keeping the indoor unit dust‑free. That affects airflow and can make a big difference in both performance and noise.

For air‑to‑water and geothermal systems, you can check whether the system pressure seems reasonable and whether there are visible leaks — but don’t do anything that feels unsafe. Note any alarm codes on the display.

If you can, jot down when the issue started and if anything changed (e.g., power outage, renovation, setting changes). That makes troubleshooting faster and more accurate.

And if you want: attach photos in the form — it helps us bring the right equipment.

Do you service all brands and models?

We service and troubleshoot many common heat pump types, but what’s possible can depend on age, spare‑part availability and how the system is built.

Our starting point is always to help you get a stable, working system. Sometimes service and balancing are enough; sometimes a component needs replacement; and sometimes it’s more economical to plan for a replacement if the pump is very old.

The important thing is that you get an honest assessment: what makes sense, what’s a “quick fix” and what’s long‑term.

Tell us which system you have (air‑to‑air/air‑to‑water/geothermal) and any model designation you can find — then we’ll guide you correctly.

Why do I get uneven heat after the heat pump was installed?

Uneven heat is often about flows and settings, not that the pump is “bad”. In water‑based systems, incorrect balancing, air in the system or a mixing group that isn’t working optimally can make some rooms warm and others cool.

It can also be that the heating curve is off, the supply temperature is too high/low, or thermostats/radiator valves restrict flow in a way that makes the system unstable.

Another common cause is that the system simply needs to be “trimmed in” after installation or after a seasonal change. That’s normal — but it should be done correctly.

During service we can often make heat more even with the right adjustments, without needing to rebuild anything.

Why does the heat pump defrost so often?

Defrosting is normal for air‑based heat pumps, but if it happens very often it can be due to several things: poor placement (air recirculates), dirty filters, low airflow, faulty sensors or a mode that pushes the system harder than necessary.

It can also be that condensate water isn’t handled properly, leading to ice buildup that worsens the problem.

During service we check how defrosting behaves and whether installation or settings cause a “bad pattern”.

The goal is for the pump to run more calmly, maintain better output and avoid unnecessary wear.

What is “balancing” and why does it matter for the heat pump?

Balancing means getting the right flows and temperatures in the system so heat is distributed evenly and the heat pump has good working conditions.

Without balancing, the pump may have to run at higher temperatures than necessary to “compensate” for rooms that get too little heat. That lowers efficiency and can increase power use and reduce comfort.

In practice, balancing can involve reviewing the heating curve, mixing group, circulation pump and how radiators/underfloor loops are balanced. This is often where the biggest gains are — especially in homes with multiple zones or a mix of underfloor heating and radiators.

It should feel like the home becomes more even and the system runs more steadily, not like you have to “tweak it all the time”.

Is it worth servicing an old heat pump, or should I replace it?

It depends on what’s wrong, how old the pump is and how it performs today. Sometimes small things make a big difference: cleaning, adjustment, a sensor or a system issue around it. In those cases service can be very cost‑effective.

But if the pump is old, parts are hard to source, or it runs inefficiently and needs lots of backup heat, a planned replacement can be better economy.

The key is a clear, honest assessment. We can help you weigh cost, risk and savings so you make a confident decision.

Either way, we’ll help you move forward without making it complicated.